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Eligibility
By placing an order you confirm that you are the lawful owner of the device, that it is not reported lost or stolen, and that any outstanding contract or instalment balance has been settled.
Accuracy of information
You are responsible for the IMEI, model and carrier you submit. Orders processed against an incorrect IMEI cannot be refunded once the carrier has accepted the request.
Delivery times
Delivery windows shown on service pages are estimates supplied by our processing partners, not guarantees.
Limitation of liability
Our liability for any order is limited to the amount paid for that order.